Legal
SMS Terms & Opt-In
NEWNOW Studio sends text messages only to people who have asked us to. This page explains exactly how you give that permission, what we send, how often, and how to stop at any time.
Program name
NEWNOW Studio — Customer Care.
How you opt in
There are two ways, and both require you to say yes first. We never add a number that was not given to us for this purpose, we never buy or rent phone number lists, and we never share opted-in numbers with anyone else.
1 · On this website
When you request a quote at newnow.studio/get-a-quote, the form includes a phone field and a consent checkbox that is unchecked by default. The checkbox reads:
“I agree to receive text messages from NEWNOW Studio about my request, including quotes, appointment details and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. See our SMS Terms and Privacy Policy.”
If you leave that box unchecked, we will not text you. You can still submit the form and we will reply by email or phone instead.
2 · Verbally, during a phone call you placed
When you call a NEWNOW number, our assistant asks for your permission out loud before any message is sent, in these words:
“Is it okay if I text you a confirmation and the details to this number?”
We only send messages if you say yes. Your answer is recorded in the call record with the date, time and the number you called from, and we keep that record for as long as your number remains opted in.
What we send
- Confirmations of a request, an order or an appointment you made
- Secure payment links for an order you placed
- Appointment reminders and status updates for work you requested
- Replies from our team to a question you asked
We do not send promotional or marketing text messages under this program.
How often
Message frequency varies and depends on your own activity. Most people receive between one and five messages per request.
Cost
Message and data rates may apply. NEWNOW does not charge you for text messages; your mobile carrier’s standard rates apply.
How to stop
Reply STOP to any message and you will be unsubscribed immediately. You will receive one final message confirming that you have been removed, and nothing after it.
Reply HELP to any message for assistance, or contact us directly at 1-908-NEWNOW-0 or hello@newnow.studio.
Consent is never required to buy
Agreeing to receive text messages is not a condition of purchasing any product or service from NEWNOW Studio.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your information
Mobile numbers collected for text messaging are used only to deliver the messages described above. They are never sold, rented or shared with third parties for marketing purposes, and no mobile opt-in data is shared with anyone. See our Privacy Policy and Terms of Service.
Supported carriers
Available on major U.S. carriers. Carrier support may change without notice.